PT Biz Coach Job Description

 Qualifications

• Experience: 2+ years of coaching, mentoring, or leadership experience (in your own practice and or other clinicians in a similar field).
• Industry Knowledge: Intimate knowledge of performance-based physical therapy by running your own practice, currently or previously.
• Communication Skills: Excellent written and verbal communication skills; able to facilitate group discussions and build strong relationships virtually.
• Tech Savvy: Comfortable using remote collaboration tools (Zoom, Slack, Circle, Monday.com, Google Suite).
• Organization: Strong time management skills; able to balance group coaching calls, 1-on-1 interactions, and administrative tasks.
• Problem Solving: Ability to identify challenges, ask the right questions, and help clients arrive at their own solutions.
• Mindset: Mission-driven, adaptable, and committed to continuous learning and growth.
• Availability: Willingness to attend weekly team meetings, run monthly accountability calls, check team and client messages multiple times daily, and regularly participate in in-person events (travel required a few times per year).

Responsibilities

Coaching

• Accountability group coaching: 
• Run numerous successful 2-hour Accountability calls with up to 7 members to foster engagement, learning, and accountability among each member, ensuring optimal business outcomes and personal performance."
• Manage ongoing client interactions and ensure the success of the group.
• Member Engagement
• Ensure the engagement and involvement of each group member by following the touchpoints system and regularly reaching out to them. This ensures they feel supported and are utilizing the product to their fullest ability.
• Provide additional support as needed. This could include joining 1-on-1 calls or sending extra messages to assist clients.
• Circle Platform: Be active and responsive to client needs in Circle. Strive to listen and reply to messages, posts, and group chats within the same business day to ensure clients feel supported.

Team Collaboration

• Weekly  Meetings: Participate in and contribute to team meetings.
• Client Success (CS) collaboration:
• Collaborate closely with the CS team to enhance the product, improve engagement, and optimize client outcomes. This includes planning, meetings, communication, new product development, KPIs/data integration, and managing Monday Boards.
• PT Biz Team Collaboration: Work closely with the sales and acquisition team to ensure smooth operations. Be responsive in Slack during work hours to keep collaboration smooth. Aim to reply within 20–30 minutes, unless you’ve communicated that you’re unavailable.
• Content Creation: Develop and update PT biz-related content as needed.

Event Management

• Assist in event management. 
• Collaborate in the planning and execution of events.

Onboard Coach Duties

• Conduct onboarding calls for new clients.
• Handle overflow onboarding calls in the absence of other coaches. 
• Provide support and coverage for ACC calls as needed.

Additional Contributions

• As other coaching products or needs arise, you may be asked to step into additional coaching roles. These will be discussed with you beforehand and could involve virtual workshops, group calls, 1-on-1 coaching, or other coaching-related duties.

Compensation: W2 employee

• Base Salary: $TBD per month 
• Benefits: see below
• Performance-Based Bonus: Annual performance reviews will be completed, with the possibility of increased compensation, though not guaranteed.

BENEFITS:

Balancing Work and Personal Life

At Physical Therapy Biz, we believe in nurturing a culture where work complements life. We're committed to supporting you in achieving personal and professional excellence. This approach benefits not just our employees but their families, too, creating a positive ripple effect.

PTO Off Policy

At Physical Therapy Biz, we value work-life balance and understand the importance of time off. Our PTO  policy is as follows:

• Paid Time Off (PTO): Employees are entitled to 15 days of PTO per year. This time can be used for any purpose, from vacations to personal days.
• Observed Holidays: In addition to PTO, employees will have time off on all company-observed holidays, as listed in the company calendar. This equates to an additional 13-15 days off per year.
• Additional Time Off: Should you find yourself in need of more time off than your allotted PTO and observed holidays, requests can be made to your supervisor. These requests will be considered on a case-by-case basis or granted or could be approved as unpaid time off (UTO).
• Unpaid Time Off (UTO): While we aim to be flexible, excessive use of UTO may negatively impact your performance and the team's workflow. UTO exceeding 7 days in a calendar year may be subject to review and could potentially be grounds for dismissal.

We believe this policy provides a balanced approach, offering ample time for rest and personal pursuits while ensuring consistent operations and team coverage.

Fully Remote Work Model

At Physical Therapy Biz, we understand that great work isn't limited by location. Embracing a fully remote work model, we empower you to deliver impact from wherever you choose. This approach offers unparalleled flexibility, allowing you to craft a work environment that fits your lifestyle and enhances productivity.

Flexible Approach to Healthcare Benefits

At Physical Therapy Biz, we recognize the importance of health and well-being for our team. We currently offer standard healthcare packages to all employees through Gusto. Your options are dependent on your state and can be addressed in more detail with your supervisor.

Maternal/Parental Support

Physical Therapy Biz supports new parents with generous paid leave. 

Wellness Stipend for Health and Mindfulness

At Physical Therapy Biz, we understand the importance of overall wellness in achieving a balanced work-life. To support this, we offer a wellness stipend, providing reimbursement for expenses related to fitness, health, wellness, or mindfulness activities. This stipend is designed to encourage and assist our employees in pursuing activities that contribute to their physical, mental, and emotional well-being, whether it's a gym membership, a meditation app subscription, or a nutrition program. We're committed to fostering a culture where your health and wellness are a top priority. Up to $1,200/yr. To utilize this benefit, you must first gain approval for your expense from your supervisor. After approval, you will pay for your expense out of pocket and then be reimbursed quarterly. Proof of completed payments will be required.

Enhanced Financial Security with Shared Investment

At Physical Therapy Biz, we deeply value the long-term financial security of our employees. In line with this commitment, we offer a substantial benefit for those who have been with us full-time for three years and become fully vested. We contribute to 50% of the premiums for an overfunded high cash value whole life insurance policy. This shared investment approach underlines our dedication to your financial well-being and stability, ensuring that you have a robust financial safety net for the future. We will help setup this policy and will approve each policy on an individual basis. 

Commitment to Continuous Learning and Growth

At Physical Therapy Biz, we firmly believe in the power of continuous learning and are always ready to invest in programs and offerings that enhance our employees' knowledge and skills. Our commitment to your personal and professional development is unwavering. We provide various resources to support your growth journey, including access to a diverse range of educational materials, online learning platforms, professional development workshops, and more. We encourage our team to seek out learning opportunities, and we're dedicated to supporting these endeavors every step of the way.

Community Volunteering

Physical Therapy Biz is committed to making a difference in our communities. Employees can use up to eight hours annually, during company time, to volunteer and give back to their local communities.